Achieving Clarity in Business Operations With Gray MacKenzie

Gray MacKenzie

Gray MacKenzie is the Co-founder of ZenPilot, a training and consulting company that leads digital agencies through the last project management implementation they'll ever need by eliminating the root causes of chaotic agency operations. He is an operations nerd passionate about helping digital agencies build healthy, productive, and profitable teams. Gray has built ZenPilot into ClickUp's largest and highest-rated solutions partner and has spent the past decade helping over 2700 agencies streamline their operations.

Google Podcast
tune in

Here’s a glimpse of what you’ll learn: 


  • Gray MacKenzie introduces ZenPilot and how it helps agencies 
  • Creating clarity in business operations through tools, processes, and habits
  • Project management tools for agencies
  • Who are the ideal clients for ZenPilot? 
  • Gray talks about business growth, promise delivery, and operations
  • Growing a business through podcasting 
  • How to build authority in the agency world 
  • Gray’s advice for business growth

In this episode…


Running an agency entails handling numerous tasks, which can be overwhelming. As an agency owner, how can you achieve all these tasks while offering your clients quality services? 


Operations nerd Gray MacKenzie says that it requires a wide range of skills and expertise to manage an agency's multiple tasks, meet tight deadlines, and satisfy clients' needs. The pressure to meet these demands can be overwhelming without proper project management. Agencies must be agile, efficient, and productive to stay ahead of the competition. With this, he recommends working with experts who can help them with project management implementation to gain clarity and streamline their operations, leading to improved productivity, profitability, and healthy team dynamics.


In this episode of The Power of Authority Spotlight, Michelle Prince welcomes Gray MacKenzie, Co-founder of ZenPilot, to discuss how agencies can streamline their operations and thrive. Gray explains how ZenPilot helps agencies create clarity in business operations through tools, processes, and habits, project management tools for agencies, and business growth, promise delivery, and operations.


Resources mentioned in this episode:


Sponsor for this episode...


This episode is brought to you by Performance Publishing.


At Performance Publishing, we provide top-quality, comprehensive book publishing services for soon-to-be authors. 


Led by best-selling author Michelle Prince, the Performance Publishing team has helped hundreds of people realize their dream of becoming an author.


As a partner publisher, we can offer you more than just expert guidance — we want to make sure you get the book of your dreams and reap the rewards. 


To learn more about Performance Publishing, go to


Book a FREE strategy call:









Written By

Michelle Prince

You might also like...

Sherri Hilton
[Author Spotlight Series] - Raising Strong Daughters as a Strong Mom With Sherri Hilton
Sherri Hilton is the National Account Executive at Cepheid, a firm dedicated to improving healthcare by pioneering molecular diagnostics that combi...
Read More →
Mark Lukes
Unveiling the Secrets of Real Estate Success With Mark Lukes
Mark Lukes is the Founder and CEO of Real Estate Mergers & Acquisitions Co. (REMA), a boutique consulting firm specializing in mergers and acqu...
Read More →
Scott Ritzheimer
Entrepreneurial Evolution: Navigating the Stages With Scott Ritzheimer
Scott Ritzheimer, the Founder and CEO of Scale Architects, is passionate about helping founders take their leadership and organization to the next ...
Read More →
Charley Johnson
[Author Spotlight Series] – Overcoming Mental Illness in Youth With Charley Johnson
Charley Johnson is a sophomore at Northern High School in Dunkirk, Maryland. She enjoys weightlifting, writing, and sailing while aspiring to pursu...
Read More →